the swarm – part 1 of 3

First of all, thank you for the incredible, positive feedback from our “Toilet Paper Syndrome” Point last time. We got a message from a long-time reader saying, “Best one yet.” Another person said, “This hits home with a lot of struggles we have with people’s...

toilet paper syndrome

Today I want to talk about taking charge and assuming ownership of situations. This can mean being responsible for something as simple as replacing the toilet paper roll or something as complex as making sure your customers are absolutely and totally satisfied. I...

culture of helping

Thank you for all of the feedback from our “Toilet Paper Syndrome” Point last time. We got a message from a long-time reader saying, “Best one yet” and another said, “This hits home with a lot of struggles we have with people development in the work place.” If you’d...

Enemies of Success

Our last three points offered a short series for long-term success. I pointed out what you need to do in order to succeed. I started with three simple keys to succeeding: Be authentic. Form meaningful relationships. Do what you say you are going to do. Then I...