The Blame Game

An executive VP of sales, during a recent coaching session, told me he thinks he has a morale problem in his office. Several of the salespeople, he said, have been complaining. He wasn’t sure if it was mere grumbling or if there really were some things seriously wrong...

Is There a Good Way to Deliver Bad News?

The only thing worse than receiving bad news is to be the one delivering it. This has been the case since time immemorial. The ancient Greek playwright Sophocles put it this way: “Nobody likes the bringer of bad news.” At one time or another, we all have had to...

The Not-So-Terrible Price to Pay

Let’s talk a little today about pricing services. Warren Buffett says, “Price is what you pay. Value is what you get.” I agree that that’s true, but, of course, it’s much more complicated. The key for businesses is to price goods and services in a way that offers...

Choose Your Friends Wisely

Coaching is about collaboration, and feedback is vital to the process. At CCG, we also love getting feedback about our blogs. We’ve been producing content for more than 25 years and passing it along to help you do what you do better. Often the feedback we get in...

If You Could Live Your Life Over Again …

Hindsight is, of course, 20/20. And it’s impossible to live your life over again. But what if you had access today to the vast wisdom of a life well lived? What if you could live your life according to what others—with far more experience—know will work best? Maybe...

Are You Better Than You Are Doing?

As many of you know, our company’s brand line is, “Do what you do better.” Francis Hare, of Hare Communications, came up with that line nearly 17 years ago. It still defines our brand today, and it’s how many of our clients introduce us: “This is the guy I told you...

Be Concise

A while back, a client asked me to review a significant proposal that he and his team were working on. Normally, when a client sends something to me to review that something is going to have major implications for their business. After reviewing the proposal, I...

Extreme Reading

I’ve heard people say that reading is the best way to gain experience without actually being there yourself, and I think that’s true. Over the past couple of years, I’ve become a junkie for business books of all kinds. I read or listen to at least one book each...