Serving Two Gods

Serving Two Gods

Part of our business coaching service involves advising people on any number of things. Sometimes I have people who are not necessarily in my programs call and want to meet with me for some advice. Most of these people are friends or friends of friends or friends of...

Defining Success

We all recognize failure when we see it. Success sometimes is harder to spot. Years ago, when I worked for a technology company in Birmingham, I hired a seasoned salesperson who appeared to have a great track record of success. We were excited about getting him;...
Promises and Accountability

Promises and Accountability

During one of my recent sales coaching sessions, a salesperson and I were reviewing his “homework.” This salesperson had made commitments to do a certain number of new business-related activities in order to advance the sales process with several new opportunities....

Institutional Knowledge

Recently, I scheduled a two-hour, lunchtime meeting with a company president and sales manager. I was meeting with the sales manager first, at 11, so I suggested having lunch brought in for the three of us. The company president, who was joining us at noon, said he...

The Edger Principle

I’ve always loved “yard work,” which is what we called lawn maintenance back when I was growing up in Macon, Georgia. I find much joy and satisfaction in the immediate gratification that comes from taking a yard that needs grooming and then, a mere few hours later,...