buying a pair of boots

Recently, one of my good friends asked me to meet him at Mark’s Outdoor Sports for the store’s big sale. My friend wanted to buy some hunting boots, and I thought it would be a good excuse to shop for some fishing stuff. Mark’s Outdoor Sports is legendary. People come...

waite phillips’s rules for business

This summer, I went on a 12-day backpacking trip with my 15-year-old son at Philmont Scout Ranch in New Mexico. Even people not involved with Boy Scouts of America have heard of this famous camp. Philmont is legendary in the Scouting world with both boys and adults...

rafting safety

This summer, while vacationing in the North Carolina mountains, my wife and I decided to go on a rafting trip down the Nantahala River with two of our children. Each year we do something like this—rafting, tubing, canoeing, etc.—on a different river, usually in...

a 20-year client fired us today

Some of you might remember the United Airlines commercial where the company president gathers his staff in a conference room to tell them:  “I got a phone call this morning from one of our oldest customers. … After 20 years, he fired us. Said he didn’t know us...